Configure shipping rules
Set up delivery options, rates, free shipping thresholds, and product-specific overrides.
Shipping configuration can make or break conversions. This guide helps you set up clear, competitive delivery options.
1. Choose a default delivery method
Open Settings → Shipping. Choose how shipping is calculated by default: Free (no charge), FlatRate (a fixed amount per order), or WeightBased (calculated from product weights).
2. Set up delivery options
Configure each delivery method you want to offer, each with a label, cost, and ETA:
- Standard — your default, lowest-cost option
- Express — faster, higher cost
- Overnight — premium, fastest
- Pickup — local pickup with instructions, no shipping cost
- Digital delivery — for digital and service products
3. Add a free shipping threshold
Set a subtotal above which shipping is free. This is the single most effective lever for increasing average order value — "Free shipping over $50" reliably lifts basket sizes. Choose a threshold slightly above your current average order value.
4. Product-specific overrides
For products that cost more to ship (oversized, fragile, heavy), add a product-specific shipping rate on the product form. It overrides the shop default at checkout for that product only.
5. Connect a courier (optional)
To dispatch orders automatically, connect a courier under Settings → Courier. Enable your carrier, enter credentials, test them, and set your ship-from address. Then dispatch orders from the order detail sheet.
Test your checkout
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